• Air-Conditioning
• Battery Testing & Replacement
• Belts & Hoses – Inspection & Replacement
• Brakes – Inspection & Replacement
• 30k, 60k, 90k, Services
• Computer Diagnosis
• Cooling System – Flush & Pressure Test
• Drive-Line & CV Joint Repair
• Electrical System Testing & Repair
• Exhaust System Inspection & Repair
• Front End Inspection & Repair
• Fuel Injection Cleaning & Repair
• Headlight Adjustment
• Lube, Oil & Filter Change
• Scope Check
• Timing Belt Replacement
• Tire Balance, Repair & Rotation
• Transmission Fluid & Filter Change
• Tune-up Services
• Vehicle Presale Inspection

Thank you for allowing us to work on your vehicle. We hope you found our work satisfactory. We’d like to give you a bit about us and some information about our business and policies.

Background
We are Pete & Nita Harksell, owners of Pete’s Auto Repair, LLC. We both have deep roots in Whatcom County with our great-grandparents settling in the county in 1988-89. We both are graduates of Ferndale High School with Nita going on to the Bellingham Technical College in the field of office and accounting and Pete went to the GM School in Tigard, Oregon. We were married in 1978 and have one son, Peter, III who aquired his dads love for cars. Peter moved to Simi Valley, California in February 2006 when he went to work at his dream job. He is working with Steve Strope of Pure Vision building one of a kind 60's and 70's hotrods which Peter calls 'functional art'. You can see the cars and learn more about Pure Vision at www.purevisiondesign.com.

Pete’s dad leased the Exxon station a half mile south of our current location in 1969 and Pete started working for him at the age of 11, pushing broom. While in high school, he worked evenings and weekends pumping gas and doing some mechanical work. After attending the GM school, Pete became the head mechanic at the service station.

In 1991, Pete Sr. built the shop that we are currently located at. The business opened on July 1, 1991 with Pete and Nita purchasing the business and leasing the building on January 1, 1992.

Pete has attended many classes throughout the years and is an ASE Certified Master Technician. Pete was named the 98/99 NAPA Regional ASE Technician of the Year, which encompasses three states.

We currently employ two other technicians and an occasional intern from the Bellingham Technical College. We are also very happy to have Larry as our service advisor.

Policies and Promise
We promise to treat each customer fairly and honestly, we will not high pressure you. However, we will let you know if we see anything that will need repaired, how soon it should be done and how much it will cost but the decision is up to you. We are not the cheapest shop in the county nor are we the most expensive. Our rates are what we need to hire and keep top quality technicians and to have the up-to-date equipment that allows us to diagnose and repair your vehicles properly. We also offer towing to our customers during regular business hours but we don’t have a driver available on weekends or evenings—yes, we do charge for the tow.

We hope that you will give us all the information needed to properly repair your vehicles, i.e. “My vehicle dies at stop signs when it is cold but it runs fine when warmed up. It has a high idle when I start it and stays that way for about five minutes.” This detailed information will help us repair your vehicle properly the first time. Please politely let us know if the repair did not fix the problem or if you feel something is not right so we may rectify it. This also lets us know if our technicians are doing their work correctly—if we don’t hear anything, we assume all is well!

Thank you again for coming in to Pete’s Auto Repair. We hope this is the start of a long term relationship with you and that you will become one of our many valued customers.

Sincerely,

Nita & Pete Harksell, Jr.